Discovery by Crystal YanDiscovery by Crystal Yan
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Navigating User Research as Designers of ColorHow to...thoughtfully craft research practices around race
Crystal Yan
Feb 10 1CommentShare

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Leveling Up into LeadershipWhy...making design-inspired shifts in products and services, people, process, and policy can accelerate you as a leader
Crystal Yan
Jan 13Share

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Finding the Truth: Three Lies Your Customers Tell You, Why, and How to Find the TruthWhy...understanding three behavioral science principles is key to doing better research and learning from people
Crystal Yan
Dec 16, 2020 1Share

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Designing Cross-Functional Interviews: Are you looking for a "writer" or an "editor"?How to...design your interview to reflect what the job entails, and your team’s culture.
Crystal Yan
Nov 18, 2020Share

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Building a Customer-Centric CultureHow to...democratize research effectively to build a more customer-centric culture.
Crystal Yan
Oct 14, 2020Share

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