Archive - Discovery by Crystal Yan

Building Systems for Speaking

Q&A: How can I get started with improving my public speaking skills?

May 26, 2021 •

April 2021

Thinking in Bets, Acting in Spades

How...cutting bias from your decision-making and reflection processes can supercharge your strategy and execution

Apr 30, 2021 •

March 2021

Managing Up & Making Your Next 1:1 More High-Impact

Q&A: How do I make 1:1s with my manager more high impact?

Mar 24, 2021 •

February 2021

Navigating User Research as Designers of Color

How to...thoughtfully craft research practices around race

Feb 10, 2021 •

January 2021

Leveling Up into Leadership

Why...making design-inspired shifts in products and services, people, process, and policy can accelerate you as a leader

Jan 13, 2021 •

December 2020

Finding the Truth: Three Lies Your Customers Tell You, Why, and How to Find the Truth

Why...understanding three behavioral science principles is key to doing better research and learning from people

Dec 16, 2020 •

November 2020

Designing Cross-Functional Interviews: Are you looking for a "writer" or an "editor"?

How to...design your interview to reflect what the job entails, and your team’s culture.

Nov 18, 2020 •

October 2020

Building a Customer-Centric Culture

How to...democratize research effectively to build a more customer-centric culture.

Oct 14, 2020 •

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