Discovery by Crystal Yan
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Building Systems for Speaking
Q&A: How can I get started with improving my public speaking skills?
May 26, 2021
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Crystal Yan
1
April 2021
Thinking in Bets, Acting in Spades
How...cutting bias from your decision-making and reflection processes can supercharge your strategy and execution
Apr 30, 2021
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Crystal Yan
March 2021
Managing Up & Making Your Next 1:1 More High-Impact
Q&A: How do I make 1:1s with my manager more high impact?
Mar 24, 2021
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Crystal Yan
2
February 2021
Navigating User Research as Designers of Color
How to...thoughtfully craft research practices around race
Feb 10, 2021
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Crystal Yan
3
January 2021
Leveling Up into Leadership
Why...making design-inspired shifts in products and services, people, process, and policy can accelerate you as a leader
Jan 13, 2021
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Crystal Yan
December 2020
Finding the Truth: Three Lies Your Customers Tell You, Why, and How to Find the Truth
Why...understanding three behavioral science principles is key to doing better research and learning from people
Dec 16, 2020
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Crystal Yan
1
November 2020
Designing Cross-Functional Interviews: Are you looking for a "writer" or an "editor"?
How to...design your interview to reflect what the job entails, and your team’s culture.
Nov 18, 2020
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Crystal Yan
October 2020
Building a Customer-Centric Culture
How to...democratize research effectively to build a more customer-centric culture.
Oct 14, 2020
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Crystal Yan
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