Discovery by Crystal Yan

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Building Systems for Speaking
Q&A: How can I get started with improving my public speaking skills?
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Crystal Yan
April 2021
Thinking in Bets, Acting in Spades
How...cutting bias from your decision-making and reflection processes can supercharge your strategy and execution
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Crystal Yan
March 2021
Managing Up & Making Your Next 1:1 More High-Impact
Q&A: How do I make 1:1s with my manager more high impact?
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Crystal Yan
February 2021
Navigating User Research as Designers of Color
How to...thoughtfully craft research practices around race
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Crystal Yan
January 2021
Leveling Up into Leadership
Why...making design-inspired shifts in products and services, people, process, and policy can accelerate you as a leader
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Crystal Yan
December 2020
Finding the Truth: Three Lies Your Customers Tell You, Why, and How to Find the Truth
Why...understanding three behavioral science principles is key to doing better research and learning from people
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Crystal Yan
November 2020
Designing Cross-Functional Interviews: Are you looking for a "writer" or an "editor"?
How to...design your interview to reflect what the job entails, and your team’s culture.
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Crystal Yan
October 2020
Building a Customer-Centric Culture
How to...democratize research effectively to build a more customer-centric culture.
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Crystal Yan
© 2023 Crystal Yan
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