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Building Systems for Speaking
Q&A: How can I get started with improving my public speaking skills?
Crystal Yan
May 26, 2021
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Building Systems for Speaking
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April 2021
Thinking in Bets, Acting in Spades
How...cutting bias from your decision-making and reflection processes can supercharge your strategy and execution
Crystal Yan
Apr 30, 2021
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Thinking in Bets, Acting in Spades
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March 2021
Managing Up & Making Your Next 1:1 More High-Impact
Q&A: How do I make 1:1s with my manager more high impact?
Crystal Yan
Mar 24, 2021
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Managing Up & Making Your Next 1:1 More High-Impact
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February 2021
Navigating User Research as Designers of Color
How to...thoughtfully craft research practices around race
Crystal Yan
Feb 10, 2021
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Navigating User Research as Designers of Color
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January 2021
Leveling Up into Leadership
Why...making design-inspired shifts in products and services, people, process, and policy can accelerate you as a leader
Crystal Yan
Jan 13, 2021
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Leveling Up into Leadership
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December 2020
Finding the Truth: Three Lies Your Customers Tell You, Why, and How to Find the Truth
Why...understanding three behavioral science principles is key to doing better research and learning from people
Crystal Yan
Dec 16, 2020
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Finding the Truth: Three Lies Your Customers Tell You, Why, and How to Find the Truth
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November 2020
Designing Cross-Functional Interviews: Are you looking for a "writer" or an "editor"?
How to...design your interview to reflect what the job entails, and your team’s culture.
Crystal Yan
Nov 18, 2020
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Designing Cross-Functional Interviews: Are you looking for a "writer" or an "editor"?
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October 2020
Building a Customer-Centric Culture
How to...democratize research effectively to build a more customer-centric culture.
Crystal Yan
Oct 14, 2020
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Building a Customer-Centric Culture
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